Shipping & Returns
Delivery is tracked and made through DHL/TNT/Fedex/Swiss POST or any other equivalent courier service, into the EU and in all other countries.
FREE WORLDWIDE SHIPPING ON ORDERS ABOVE USD 180 |
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Shipping costs |
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Country |
Value order below USD 180 |
Value order above USD 180 |
Switzerland |
USD 39 |
FREE |
Other countries |
USD 39 |
FREE |
Unless stated otherwise, the goods will be shipped out within 2 to 4 working days.
If not all products ordered are in stock, we will contact the customers to provide either a later delivery or other available comparable products with same value. In the event that the client will not accept one of these options; we will reimburse any payments already made immediately.
Should it not be possible to deliver the goods due to a fault on your part, despite three delivery attempts, we may withdraw from the contract. The value of the product will be reimbursed minus shipping costs and any other costs incurred during delivery attempts and returns. We reserve the right to not reimburse the value of the product if the extra costs exceed its value.
It is the customer’s responsibility to bear any import costs, if any. SANKOM SA is not liable and will not offer any refunds if the goods are not retrieved from customs by the customer.
Cancellations and Returns
At SANKOM SA, we prioritize transparency and honesty in all aspects of our business, including our return policy. Due to the unique nature of our products and our commitment to maintaining the highest standards of quality, we regret to inform you that all products offered through our website are non-refundable under any circumstances.
Our Commitment to Integrity:
We believe in fairness and clarity when it comes to our policies. Therefore, we want to emphasize that all sales are final, and no exceptions will be made. This policy is in place to ensure consistency and uphold the integrity of our business operations.
Accountability and Responsibility:
While we strive to provide accurate product descriptions and detailed information, we understand that mistakes can happen. In circumstances where an incorrect product is purchased by mistake, we want to be transparent about our limitations. We will not be liable for any products purchased in error, including instances of purchasing different product unintentionally.
Acknowledgment of Terms:
By purchasing our products, you acknowledge and agree to this no refund policy. We value your understanding and cooperation as we strive to maintain transparency and fairness in all our transactions.